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This Month

SANDAG newsletter provides information on key projects
& services

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511 connects commuters to traffic, transit, and travel info
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Get in high gear with
new bike map
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RideLink.
Your passport to freedom.

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SchoolPool - the educated
way to get to school
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Count on the SANDAG
Service Bureau for your
next research project

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Public safety spending up rule
SANDAG receives $450,000 from California Energy Commission
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SANDAG Board Actions available online
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  the rEgion
 

511 connects commuters to
traffic, transit, and travel info
511

More and more people are dialing or clicking 511 since the free service’s public launch on February 21, 2007. Commuters get up-to-the-minute freeway driving times, transit route and rideshare information, roadside assistance, and much more. After three months in operation, 511 averages 17,000 telephone calls and 400,000 Web site hits per week.

511 is a free phone and Web service that consolidates the region's transportation information into a one-stop resource. Merging transportation and technology, 511 puts a wealth of free, travel-related information at your fingertips - 24 hours a day, seven days a week. You can access the service by dialing 511 from any phone or on the Web at www.511sd.com.

Through 511, you can get:

  • traffic information (incidents with delay information and driving times – all based on real-time traffic monitoring)
  • transit route and fare information
  • border wait times
  • carpool and vanpool information
  • bicycle maps and commuting information
  • FasTrak toll information
  • Road-side assistance (if your car breaks down on the freeway, 511 connects you to a call center for assistance!)

Use these quick tips for quick and easy access to the 511 phone system.

At www.511sd.com, commuters can register for the FasTrak program, get answers to frequently asked questions, and view toll and fee schedules. As the 511 system develops, users will be able to tap into up-to-the-minute toll information for the I-15 Managed Lanes, find toll rates, and compare driving times to the regular highway lanes.

Look for new online account management options beginning in 2008.

The state-of-the-art San Diego 511 service stems from a collaborative partnership among SANDAG, Caltrans, the Federal Highway Administration, the Metropolitan Transit System, the North County Transit District, the California Highway Patrol, and San Diego SAFE (Service Authority for Freeway Emergencies).

Project Manager:
Thomas Bruccoleri, Senior Regional Planner
tbr@sandag.org, (619) 699-7381